Customer Banking Specialist - Balwyn

Comcov

Balwyn, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Balwyn Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs

Job Summary

  • As the Customer Banking Specialist in our Balwyn Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the Customer Banking Specialist in our Balwyn Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Building a career with CommBank
  • Improving financial wellbeing
  • Positive impact on customers' lives
  • Seamless banking experience

Key Requirements

  • Proven experience in Financial Services
  • Proven experience in Retail
  • Proven experience in Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to find solutions
  • Act with integrity
  • Place customer at the centre
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter