Job Summary

• The Service Planner is an important anchor person in the branch, accountable for planning, scheduling, assigning, and managing technician time to maximize profitability and productivity.
• Responsibilities include ensuring Service Companion usage is maximized, organizing schedules for all service requirements, and prioritizing urgent service visits and customer complaints.
• The role involves liaising with sales and service teams, managing service documentation, and ensuring accurate data entry into business systems for profitability reflection.

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Skills & Requirements

Key Requirements

• 1 to 3 years of relevant experience
• Minimum graduation
• Basic computer skills
• Communication skills
• Knowledge of territory

Work Rights