Not specified; annual incentive scheme included; s...
Hybrid (fully remote with up to 3 days work-from-home flexibility after 3 months)
Customer focused service delivery
Caseload management of claims
Compliance with legislation guidelines
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, offering a fully remote work arrangement. The role involves managing a portfolio of workers' compensation claims, providing support to injured workers and employers while ensuring high-quality customer service
Job Summary
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
Candidates will work within a diverse team supported by technical specialists and injury management experts to deliver high-level service.
The company offers comprehensive benefits including flexible work arrangements, health insurance discounts, and generous parental leave.
Matching Summary
Match Score: 85
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, offering a fully remote work arrangement. The role involves managing a portfolio of workers' compensation claims, providing support to injured workers and employers while ensuring high-quality customer service.
Salary
Not specified; Annual incentive scheme included; Salary reviews available
Skills & Requirements
Must-have
Customer focused service delivery
Caseload management of claims
Compliance with legislation guidelines
Nice-to-have
Experience in medical or retail fields
Ability to multitask effectively
Creative stakeholder engagement skills
Key Requirements
Previous experience in customer service fields
High attention to detail and organizational skills
Willingness to attend face-to-face group interview