Senior Customer Success Manager

Txapa

Tokyo, Japan
Fully remote
5+ years in customer facing services role
1+ years project management experience
Business level japanese communication
Workday is committed to making hard work pay off for its employees and customers

Job Summary

  • Workday is committed to making hard work pay off for its employees and customers.
  • Customer Success Managers play a vital role in enhancing the user experience with Workday products.
  • The position offers autonomy and a global career path within a supportive team culture.

Matching Summary

Workday is committed to making hard work pay off for its employees and customers.

Skills & Requirements

Must-have

  • 5+ years in customer facing services role
  • 1+ years project management experience
  • Business level Japanese communication

Nice-to-have

  • Experience in complex software environments
  • Strong relationship building with executives
  • Excellent verbal and written communication skills

Key Requirements

  • Experience in consulting or account management
  • Proven track record in customer management
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter