Contact Officer Voor Een Bekende Bank (parttime & Fulltime)

Concentrix

Paramaribo, Suriname
Good salary in euro; higher starting salary for c ...
Hybrid (part-time & full-time options available)
Excellent dutch and english language skills
Minimum secondary education completed
Wft training and banker's oath willingness
Concentrix is seeking part-time and full-time Contact Officers for a well-known Dutch bank in Paramaribo, Suriname. The role involves providing excellent telephone customer service, addressing client inquiries, and ensuring an exceptional customer experience

Job Summary

  • The role involves representing a well-known Dutch bank by providing excellent telephone customer service and acting as the primary point of contact for clients.
  • Candidates must be willing to complete paid WFT training, a basic training week, and a product training period before starting regular duties.
  • The position offers a good salary in Euros, full payment of health insurance, and potential bonus pay for those with prior contact center experience.

Matching Summary

Match Score: 85

Concentrix is seeking part-time and full-time Contact Officers for a well-known Dutch bank in Paramaribo, Suriname. The role involves providing excellent telephone customer service, addressing client inquiries, and ensuring an exceptional customer experience.

Salary

Good salary in EURO; Higher starting salary for candidates with 6+ months contact center experience; Transport allowance based on hours worked

Skills & Requirements

Must-have

  • Excellent Dutch and English language skills
  • Minimum secondary education completed
  • WFT training and Banker's oath willingness
  • Typing speed minimum 180 APM with 95% accuracy
  • Own transportation or transport arrangement

Nice-to-have

  • Previous contact center experience of at least 6 months
  • Strong persuasive communication abilities
  • Ability to multitask effectively under pressure
  • Proactive identification of process improvements
  • Flexibility to work early morning shifts

Key Requirements

  • Minimum age 18 years
  • Completion of secondary education or equivalent
  • Willingness to undergo WFT training
  • Willingness to take the Banker's oath
  • Proof of good conduct required upon hiring

Work Rights

Not specified

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