Airfreight Forwarding Customer Service (Import/Export) [SL]

WECRUIT PTE. LTD.

Singapore
Airfreight forwarding operations management
Import and export shipment coordination
Customs clearance procedures
The role involves managing end-to-end airfreight forwarding operations including bookings, documentation, and customs clearance

Job Summary

  • The role involves managing end-to-end airfreight forwarding operations including bookings, documentation, and customs clearance.
  • Candidates will serve as the primary customer contact, resolving operational issues and ensuring timely shipment updates.
  • The position requires coordinating with airlines, ground handlers, and customs authorities to maintain compliant and efficient execution.

Matching Summary

Match Score: 85

The role involves managing end-to-end airfreight forwarding operations including bookings, documentation, and customs clearance.

Skills & Requirements

Must-have

  • Airfreight forwarding operations management
  • Import and export shipment coordination
  • Customs clearance procedures
  • Customer service for logistics
  • Shipment documentation handling

Nice-to-have

  • Process improvement initiatives
  • Mentoring junior staff members
  • SLA and KPI monitoring skills
  • Problem-solving for complex shipments

Key Requirements

  • Experience in airfreight forwarding
  • Knowledge of customs clearance regulations
  • Strong customer service capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter