Base: $13ph; bonus/equity: not specified; benefits...
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Anticipate guest needs
Maintain positive guest relations
Resolve guest complaints
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Mohegan is seeking a Front Desk Clerk for their location in Wilkes, PA, offering a starting pay of $13 per hour. The role involves providing excellent customer service, managing guest check-ins and check-outs, and maintaining knowledge of hotel services.
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Job Summary
Anticipates guests' needs and responds promptly, maintaining positive guest relations at all times.
Processes all guest check-ins and check-outs, handling financial transactions and resolving discrepancies.
Requires ability to input and access information in property management systems and work various shifts, weekends, and holidays.
Matching Summary
Match Score: 75
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Mohegan is seeking a Front Desk Clerk for their location in Wilkes, PA, offering a starting pay of $13 per hour. The role involves providing excellent customer service, managing guest check-ins and check-outs, and maintaining knowledge of hotel services.
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Salary
Base: $13/hr; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Anticipate guest needs
Maintain positive guest relations
Resolve guest complaints
Process guest check-ins and check-outs
Handle financial transactions accurately
Nice-to-have
Promote superior guest service
Maintain professional demeanor
Key Requirements
High school graduate or equivalent
Good communication skills
Ability to compute basic arithmetic
Ability to input and access information in property management system/computers/point of sales system
Previous experience as Front Desk Clerk
Must be able to work various shifts, weekends, holidays and flexible hours