Customer Concierge - Box Hill

CommBank

Box Hill, Australia
On-site
Exceptional customer service
Meaningful customer conversations
In-branch technology demonstration
CommBank is seeking a Customer Concierge for its Box Hill branch to provide exceptional customer service and support. The role involves greeting customers, guiding them to appropriate services, and enhancing their banking experience

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Box Hill Branch of CommBank, you'll be the face of Commbank & the first person customers speak with to assist them.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Concierge for its Box Hill branch to provide exceptional customer service and support. The role involves greeting customers, guiding them to appropriate services, and enhancing their banking experience.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Meaningful customer conversations
  • In-branch technology demonstration
  • Maintain professional demeanor

Nice-to-have

  • Enhance customer experience
  • Improve financial wellbeing
  • Positive impact on customers' lives

Key Requirements

  • Proven track record in customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Work Rights

Not specified

Tailored Resume

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