This role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success
Job Summary
This role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success.
The Senior Data Analytics Engineer will provide dedicated analytics support to a specific cloud team, collaborating with different teams within CSG.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and is looking for Trailblazers passionate about bettering business and the world through AI.
Matching Summary
This role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success.
Skills & Requirements
Must-have
writing complex database queries in SQL
popular viz tools like Tableau
dive deep & fetch insights
prepare Exec level stories
present data/dashboards to leadership
Ownership from start to finish
Nice-to-have
team-player and junior analyst mentor
stakeholder management
working with cloud data sources
advanced analytics with python/R
Key Requirements
Degree or equivalent proven experience
8+ years experience for Lead role
Bachelors or Masters in Computer Science or related field