Job Summary

• The Field Service Area Manager leads service activities to execute the vision and direction of the service organization, focusing on Customer Experience and delivering best-in-class service.
• This role is responsible for managing field service teams to meet or exceed performance metrics, driving customer satisfaction, and collaborating with other Leidos organizations to provide robust customer solutions.
• The position requires strong leadership, interpersonal skills, and the ability to work effectively with a diverse staff, capable of decisive action in the absence of direct managerial guidance.

Matching Summary

Salary

Base: $82,550.00 - $149,225.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 4-8 years relevant experience
• Bachelor’s Degree preferred
• MS Office Suite competency
• Customer focus and teamwork orientation
• Timely submission of documentation
• Responsive to customer issues outside standard hours
• Willing to travel at short notice
• Product familiarity and troubleshooting proficiency
• Pass and maintain in-depth background check

Work Rights