CBA New Digital Businesses Pty is seeking a Customer Service Representative for their Moonee Ponds branch, focusing on providing excellent banking experiences to personal and small business customers. The role requires availability for predetermined shifts and emphasizes a passion for customer service and financial wellbeing
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
With us, you’ll help customers make the right financial decisions and achieve their dreams.
Matching Summary
Match Score: 85
CBA New Digital Businesses Pty is seeking a Customer Service Representative for their Moonee Ponds branch, focusing on providing excellent banking experiences to personal and small business customers. The role requires availability for predetermined shifts and emphasizes a passion for customer service and financial wellbeing.
Skills & Requirements
Must-have
Responding to transactional banking needs
Processing deposits, withdrawals, bank cheques
Completing financial health checks
Assisting with Cash/ATM procedures
Educating in-branch technology and digital banking
Adhering to Bank's processes and procedures
Nice-to-have
Genuine passion for customer service
Willingness to contribute to collaborative culture