Senior Merchant Support Coordinator

SHOPBACK

Manila, Philippines
On-site
Merchant support operations
Customer service excellence
Problem-solving skills
ShopBack is seeking a Senior Merchant Support Coordinator to join their Manila team, aimed at enhancing connections between brands and consumers. The role focuses on providing exceptional support to merchants while contributing to the company's mission of being the leading cashback platform in the region

Job Summary

  • ShopBack aims to reimagine how brands and consumers connect by delivering more value on both sides.
  • The company serves over 50 million users across 13 markets and partners with 20,000+ merchants.
  • ShopBack is building 'The World’s Most Rewarding Way to Shop' and seeks bold, driven individuals.

Matching Summary

Match Score: 85

ShopBack is seeking a Senior Merchant Support Coordinator to join their Manila team, aimed at enhancing connections between brands and consumers. The role focuses on providing exceptional support to merchants while contributing to the company's mission of being the leading cashback platform in the region.

Skills & Requirements

Must-have

  • Merchant support operations
  • Customer service excellence
  • Problem-solving skills
  • Communication skills

Nice-to-have

  • Adaptable and driven
  • Team player
  • Proactive approach

Key Requirements

  • Previous experience in merchant support
  • Strong understanding of e-commerce operations

Work Rights

Not specified

Tailored Resume

Cover Letter