IT Support Specialist

ARTHREX SINGAPORE, PTE. LTD.

Singapore, Singapore
4 days in-person office role
4 days in-person office work
It helpdesk systems knowledge
Hardware and software troubleshooting
ARTHREX SINGAPORE, PTE. LTD. is seeking an IT Support Specialist to provide high-level support to end users, focusing on computer equipment and systems maintenance. The ideal candidate should have a strong technical background and experience in IT support, particularly in a manufacturing environment

Job Summary

  • This role provides high-level support to end users for computer equipment, systems maintenance, labs, and exhibits.
  • The position requires a minimum of four days of in-person office work at the Biopolis location.
  • Responsibilities include managing outsourced vendors in the SEA region and collaborating with APAC End User Support Representatives.

Matching Summary

Match Score: 85

ARTHREX SINGAPORE, PTE. LTD. is seeking an IT Support Specialist to provide high-level support to end users, focusing on computer equipment and systems maintenance. The ideal candidate should have a strong technical background and experience in IT support, particularly in a manufacturing environment.

Skills & Requirements

Must-have

  • 4 days in-person office work
  • IT Helpdesk systems knowledge
  • Hardware and software troubleshooting
  • Printer and peripheral maintenance
  • Ticketing system monitoring

Nice-to-have

  • Experience in manufacturing environment
  • ITIL practices knowledge
  • SEA region vendor management
  • Project management experience
  • Collaboration with global IT teams

Key Requirements

  • Minimum four years technical support experience
  • High school diploma required
  • Bachelor's degree in CS/MIS preferred

Work Rights

Not specified

Tailored Resume

Cover Letter