Quality Assurance Analyst

Guidehouse

$113,000.00-$188,000.00; not specified; medical, r...
Quality assurance plans
Performance monitoring
Client and stakeholder advising
Play a key role in implementation of key federal health programs

Job Summary

  • Play a key role in implementation of key federal health programs.
  • Develop quality assurance plans to monitor performance of several contracts and implement quality assurance plans, including conducting audits on call centers, policy operations, and other large projects.
  • Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Matching Summary

Play a key role in implementation of key federal health programs.

Salary

$113,000.00-$188,000.00; Not specified; Medical, Rx, Dental & Vision Insurance

Skills & Requirements

Must-have

  • quality assurance plans
  • performance monitoring
  • client and stakeholder advising
  • business development opportunities
  • federal health programs implementation

Nice-to-have

  • federal performance standards
  • customer experience metrics
  • collaborate across teams
  • public-facing customer service programs
  • federal health policy knowledge

Key Requirements

  • Bachelor's Degree
  • Ability to Obtain Public Trust
  • Minimum 3 years professional experience
  • Conducting call audits
  • Analyzing customer feedback
  • Supporting continuous improvement

Work Rights

Ability to Obtain Public Trust

Tailored Resume

Cover Letter