Directeur Service & Opération H/f Résidentiel Privé Idf
KONE Corporation
Colombes, France
Service profitability
Team development and safety
Customer retention and satisfaction
KONE manages the movement of over 2 billion people daily, offering innovative and eco-efficient solutions for elevators, escalators, and automatic doors
Job Summary
KONE manages the movement of over 2 billion people daily, offering innovative and eco-efficient solutions for elevators, escalators, and automatic doors.
The role involves managing a team of Service Supervisors, driving Service activity profitability, and deploying strategy in line with KONE policies.
KONE France is a certified Top Employer, emphasizing strong human values, team spirit, and a commitment to Diversity, Equity, and Inclusion.
Matching Summary
KONE manages the movement of over 2 billion people daily, offering innovative and eco-efficient solutions for elevators, escalators, and automatic doors.
Skills & Requirements
Must-have
Service profitability
Team development and safety
Customer retention and satisfaction
Operational quality and productivity
Financial performance management
Nice-to-have
Collaborative and innovative culture
Continuous improvement mindset
Adaptability in transforming environments
Strong listening and communication skills
Key Requirements
Minimum 6 years of experience in operations or maintenance/construction team management
Higher technical education
Experience in industrial services or maintenance sector
Leadership and multi-site team management experience
Proficiency in safety regulations and customer relations