Customer Onboarding Specialist (emea)

SiteMinder

Manila, Philippines
Not specified; equity pyckages included; benefits ...
Remote
Manage multiple customer onboarding projects
Deliver product training via video or phone
Support emea business hours from 3:00 pm pht
This role involves guiding new customers through their entire journey from setup to go-live across the EMEA region

Job Summary

  • This role involves guiding new customers through their entire journey from setup to go-live across the EMEA region.
  • Candidates will deliver engaging product training sessions via video or phone while managing multiple customers at different stages.
  • The company offers equity packages, a hybrid working model, and generous parental leave as part of its benefits.

Matching Summary

This role involves guiding new customers through their entire journey from setup to go-live across the EMEA region.

Salary

Not specified; Equity packages included; Benefits include mental health initiatives and paid leave

Skills & Requirements

Must-have

  • Manage multiple customer onboarding projects
  • Deliver product training via video or phone
  • Support EMEA business hours from 3:00 PM PHT
  • Work hybrid model with three in-office days weekly

Nice-to-have

  • Fast-paced service-driven environment experience
  • Proactive problem-solving and initiative
  • Team-first mindset and collaboration
  • Adaptability in growing companies

Key Requirements

  • Ability to support EMEA business hours starting 3:00 PM PHT
  • Availability for hybrid work including three in-office days per week

Work Rights

Not specified

Tailored Resume

Cover Letter