Customer Service Representative

Amynta Group

Hunt Valley, MD, US
Base: $18.50 ph; bonus/equity: possible opportunit...
Process title documents via email and phone
Interact with auto dealers and dmv representatives
Complete title transactions including releases and corrections
The Customer Service Representative processes requests for title documents received via email and phone while responding professionally to client inquiries

Job Summary

  • The Customer Service Representative processes requests for title documents received via email and phone while responding professionally to client inquiries.
  • Employees must be able to interact with client contacts, auto dealers, and DMV representatives to resolve questions or customer service issues.
  • The position offers a comprehensive benefits package including medical, dental, vision insurance, 401(k) participation, paid time off, and holiday pay.

Matching Summary

The Customer Service Representative processes requests for title documents received via email and phone while responding professionally to client inquiries.

Salary

Base: $18.50 per hour; Bonus/Equity: Possible opportunities for overtime; Benefits: Medical, dental, vision, 401(k), PTO, holiday pay

Skills & Requirements

Must-have

  • Process title documents via email and phone
  • Interact with auto dealers and DMV representatives
  • Complete title transactions including releases and corrections
  • Review account histories and provide accurate updates
  • Analyze data to identify system or process issues

Nice-to-have

  • Strong attention to detail and reading comprehension
  • Ability to work under minimal supervision
  • Willingness to work non-traditional shifts
  • Excellent written and verbal communication skills
  • Professional appearance and positive company image

Key Requirements

  • High school diploma required; AA degree preferred
  • 2-4 years related experience preferred
  • Comprehensive knowledge of subject matter required

Work Rights

Not specified

Tailored Resume

Cover Letter