Air Liquide is seeking an Administration Contact Center professional to support patients across Spain through telecommunication channels. The role involves addressing patient needs, managing service requests, and ensuring high-quality service delivery while adhering to safety standards
Job Summary
The role involves providing remote patient support across all of Spain via phone, video conferencing, and email to ensure timely and satisfactory solutions.
Employees are responsible for handling service requests, resolving incidents telematically, and conducting therapy reviews after appropriate training.
Air Liquide is committed to building a diverse and inclusive workplace that embraces the diversity of employees, customers, and community stakeholders.
Matching Summary
Match Score: 75
Air Liquide is seeking an Administration Contact Center professional to support patients across Spain through telecommunication channels. The role involves addressing patient needs, managing service requests, and ensuring high-quality service delivery while adhering to safety standards.
Skills & Requirements
Must-have
Secondary education or vocational training
User-level computer skills
Strong communication and social skills
Nice-to-have
Experience with SAP or CRM systems
Ability to follow provided scripts
Willingness to learn new processes
Key Requirements
Completed Secondary Education (ESO)
Vocational Training Level II or Professional Certificate