Site Reliability Engineering Manager (operations Manager)

Worldpay (FIS)

Jacksonville, FL, US
On-site
Saas platform reliability
Site reliability engineering principles
Mainframe technologies (cobol, rpg)
Oversee SaaS platform server operations to maintain a high level of availability and stability for multiple applications including incident/problem analysis, change deployment, application performance, reliability, monitoring, and security

Job Summary

  • Oversee SaaS platform server operations to maintain a high level of availability and stability for multiple applications including incident/problem analysis, change deployment, application performance, reliability, monitoring, and security.
  • Lead improvement of the reliability and availability of critical applications, platforms, and server infrastructure through proactive monitoring, incident management, and resiliency improvements.
  • Direct and mentor the operations team, promoting a culture committed to excellence and ongoing improvement.

Matching Summary

Oversee SaaS platform server operations to maintain a high level of availability and stability for multiple applications including incident/problem analysis, change deployment, application performance, reliability, monitoring, and security.

Skills & Requirements

Must-have

  • SaaS platform reliability
  • Site Reliability Engineering principles
  • mainframe technologies (COBOL, RPG)
  • modern server environments (Java, Angular, .NET)
  • incident resolution
  • compliance-driven service delivery
  • automation opportunities
  • team leadership
  • disaster recovery planning
  • cybersecurity practices

Nice-to-have

  • building and maintaining FinTech systems
  • working in an Agile environment
  • knowledge of FIS products and services
  • knowledge of the Financial Services Industry
  • PCI DSS, GDPR compliance

Key Requirements

  • 5+ years in a leadership capacity
  • 7-10+ years of management experience
  • Extensive experience managing mission critical platforms
  • Bachelor’s degree in Computer Science, Information Technology, or related discipline
  • COBOL, RPG
  • Java, C#, Python, JavaScript, Spring Boot, Hibernate, JDBC, Angular, Oracle PL/SQL
  • Python/Bash/PowerShell scripting, Terraform, Ansible, Jenkins, GitHub, Bitbucket, ServiceNow, Jira, Azure DevOps

Work Rights

Not specified

Tailored Resume

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