End User Services Engineer

The Wall Street Rollup

Prague, Czechia
On-site
Level 1 and 2 incident management
Onboarding and offboarding employees
Av support in meeting rooms
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients

Job Summary

  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients.
  • Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools.
  • Provide on-site support to the WPP agencies and ensure IT deskside operations and all standard technology services are delivered and supported.

Matching Summary

Deliver world class, on-site support services to WPP employees, agencies, and visiting clients.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • Onboarding and offboarding employees
  • AV support in meeting rooms
  • IT asset procurement and lifecycle management
  • Deploy hardware and software

Nice-to-have

  • Customer-centred culture
  • Empower end users
  • Educate business users
  • Promote global standards

Key Requirements

  • 3 – 5 years in IT help desk / desk side
  • On-site role
  • Work authorization in Czechia

Work Rights

Not specified

Tailored Resume

Cover Letter