Koordinator M/w/d Für Die Auftragsabwicklung

KONE ELEVATORS PTY

Multiple Locations
On-site
Customer satisfaction
Equipment safety and performance
Service contract requirements
KONE Elevators is seeking a Coordinator for Order Management who will be accountable for customer satisfaction, service operations, and managing a team of technicians. The role emphasizes quality service, safety, and effective communication while fostering a collaborative and innovative work environment

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for service operations, including safety, contract compliance, cost control, and managing third-party inspections.
  • Manages technician performance, motivation, competence development, and scheduling, ensuring equipment assignment and workload balancing.

Matching Summary

Match Score: 85

KONE Elevators is seeking a Coordinator for Order Management who will be accountable for customer satisfaction, service operations, and managing a team of technicians. The role emphasizes quality service, safety, and effective communication while fostering a collaborative and innovative work environment.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Equipment safety and performance
  • Service contract requirements
  • Field operations costs control
  • Technician performance management
  • Technician workload balancing

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement
  • Sustainability focus
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Validates service contract technical terms
  • Authorizing overtime
  • Defining technician capacity needs
  • Managing technician tools and vehicles

Work Rights

Not specified

Tailored Resume

Cover Letter