Operations Manager - Trade Support

Royal Bank of Canada

Minneapolis, MN, United States
Base: $70,000 - $130,000; bonus/equity: discretion...
Team supervision and leadership
Process oversight and compliance
Customer service escalation support
As a key member of the Trade Support Team, the Manager is responsible for providing supervision and leadership for a team supporting time sensitive, complex exception-based and/or highly specialized processes

Job Summary

  • As a key member of the Trade Support Team, the Manager is responsible for providing supervision and leadership for a team supporting time sensitive, complex exception-based and/or highly specialized processes.
  • The position offers a comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • RBC values an inclusive workplace with diverse perspectives and supports employee development through coaching and managing opportunities.

Matching Summary

As a key member of the Trade Support Team, the Manager is responsible for providing supervision and leadership for a team supporting time sensitive, complex exception-based and/or highly specialized processes.

Salary

Base: $70,000 - $130,000; Bonus/Equity: Discretionary bonus and stock where applicable; Benefits: 401(k) with company match, health, dental, vision, life and disability insurance, paid time-off

Skills & Requirements

Must-have

  • Team supervision and leadership
  • Process oversight and compliance
  • Customer service escalation support
  • Training and coaching team members
  • Risk mitigation and regulatory adherence
  • Operational workflow management

Nice-to-have

  • Change leadership and management
  • Proficiency with MS Office
  • Credit operations and project management experience
  • Ability to work in fast paced environment
  • Vendor management and risk control

Key Requirements

  • 4-year degree or equivalent experience
  • 5+ years securities, banking, or technology experience
  • 3+ years managerial experience in high stress environment
  • Securities license 7 and/or 99 or ability to obtain within 120 days

Work Rights

Not specified

Tailored Resume

Cover Letter