Customer Service Representative

Destination Pet

Pooch Palace, IN, United States
Base: $12.50ph doe; bonus/equity: tips; benefits: ...
On-site
Handling phones and customers
Welcoming pet parents and their furry vips
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative at Pooch Palace, IN, to enhance their pet care services by providing exceptional customer experiences. Ideal candidates should possess strong communication skills, a passion for pets and people, and previous customer service experience

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes and must be able to lift 40 lbs.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative at Pooch Palace, IN, to enhance their pet care services by providing exceptional customer experiences. Ideal candidates should possess strong communication skills, a passion for pets and people, and previous customer service experience.

Salary

Base: $12.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and their furry VIPs
  • answering phones with a smile
  • managing check-ins and check-outs
  • responding to complaints with patience

Nice-to-have

  • fluent in both human and hound
  • part concierge, part chaos coordinator
  • make every client feel like a VIP
  • organized rockstar

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter