The Front Of House Shift Lead position at Mt. Rainier National Park Lodging in Big Sur, CA, involves overseeing food and beverage operations to ensure exceptional guest satisfaction and efficient staff management. The ideal candidate will have at least two years of management experience and strong customer service skills, with a focus on maintaining high operational standards
Job Summary
Ensure complete guest satisfaction at all times and handle guest complaints according to customer service standards.
Monitor and supervise the setup and maintenance of dining areas and food stations to ensure quality standards.
Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing unit staff, and train hourly staff for peak performance.
Matching Summary
Match Score: 75
The Front Of House Shift Lead position at Mt. Rainier National Park Lodging in Big Sur, CA, involves overseeing food and beverage operations to ensure exceptional guest satisfaction and efficient staff management. The ideal candidate will have at least two years of management experience and strong customer service skills, with a focus on maintaining high operational standards.