Senior Business Analyst

UC TECH PTE. LTD.

Singapore
Not specified (assumed to be either hybrid or fully remote based on industry trends).
Requirements gathering and analysis
Servicenow platform implementation experience
Process improvement and automation
UC TECH PTE. LTD. is seeking a Senior Business Analyst in Singapore to enhance their business processes and support the implementation of ServiceNow solutions. The ideal candidate will have a solid background in IT Service Management and experience with the ServiceNow platform

Job Summary

  • The role involves conducting stakeholder interviews to gather business requirements for ServiceNow implementations.
  • Candidates will translate business needs into functional specifications and design process flows and data models.
  • The position requires monitoring usage metrics and recommending ongoing platform optimizations based on new features.

Matching Summary

Match Score: 85

UC TECH PTE. LTD. is seeking a Senior Business Analyst in Singapore to enhance their business processes and support the implementation of ServiceNow solutions. The ideal candidate will have a solid background in IT Service Management and experience with the ServiceNow platform.

Skills & Requirements

Must-have

  • Requirements gathering and analysis
  • ServiceNow platform implementation experience
  • Process improvement and automation
  • Functional specifications documentation
  • Stakeholder management and workshops

Nice-to-have

  • Agile/Scrum methodology experience
  • JavaScript scripting knowledge
  • Database concepts understanding
  • Project management skills
  • Continuous platform optimization

Key Requirements

  • Bachelor's degree in IT or related field
  • 2+ years of Business Analyst experience
  • At least one full ServiceNow implementation cycle
  • Singaporean citizenship required

Work Rights

Must be a Singaporean citizen

Tailored Resume

Cover Letter