Gbs Operations Customer Care Representative-14

UPS

Inputs and investigates cases
Fields calls from customers
Monitors process of solving cases
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation while cultivating talent for future leadership.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • inputs and investigates cases
  • fields calls from customers
  • monitors process of solving cases

Nice-to-have

  • unique combination of skill and passion
  • drive to lead teams
  • cultivate skills in innovative culture

Key Requirements

  • Permanent employee type required

Work Rights

Not specified

Tailored Resume

Cover Letter