Field Service Technician- Commercial And Industrial Printer / Field Specialist I, Production Technology Services

Ricoh

Kitchener, ON, Canada
Base: $50,000 - $60,000; bonus/equity: not specifi...
Servicing and repair of high volume equipment
Manage territory, inventory, customer relationships
Troubleshooting and repairs equipment components
The Production Systems Technology Service Specialist is a specialist in the servicing and repair of High Volume (Segment 6), Black & White, Color Graphics or Printing Systems equipment at customer locations usually within a specific geographic area

Job Summary

  • The Production Systems Technology Service Specialist is a specialist in the servicing and repair of High Volume (Segment 6), Black & White, Color Graphics or Printing Systems equipment at customer locations usually within a specific geographic area.
  • Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
  • At Ricoh, you can select medical, dental, life, and disability insurance coverage that fits your needs and contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

Matching Summary

The Production Systems Technology Service Specialist is a specialist in the servicing and repair of High Volume (Segment 6), Black & White, Color Graphics or Printing Systems equipment at customer locations usually within a specific geographic area.

Salary

Base: $50,000 - $60,000; Bonus/Equity: Not specified; Benefits: Medical, dental, life, disability insurance, retirement plan, tuition assistance, paid vacation, paid holidays

Skills & Requirements

Must-have

  • Servicing and repair of High Volume equipment
  • Manage territory, inventory, customer relationships
  • Troubleshooting and repairs equipment components
  • Territory management and call handling
  • Maintain and manage parts inventory

Nice-to-have

  • Positive influence champion
  • Professional appearance and demeanor
  • Team-driven passion and purpose

Key Requirements

  • 4 years field experience
  • 1 year as TSC I
  • Sustained "Exceeds Expectations" performance level
  • A+ or Net+ certifications
  • High Volume, Color Graphics Trained
  • Valid driver's license
  • Knowledge of computer operating systems
  • Network design, implementation and servicing

Work Rights

Not specified

Tailored Resume

Cover Letter