Analyst I, Application Maintenance & Support

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Hybrid (3 days in-office, 2 days virtual)
Linux/unix troubleshooting skills
Production application support experience
Incident management and rca documentation
Worldpay (FIS) is seeking an Analyst I for Application Maintenance & Support in a hybrid role, responsible for ensuring the stability and performance of the Vicor Remittance platform. The position involves technical troubleshooting, client support, incident management, and collaboration with various teams to address production issues and enhance operational excellence

Job Summary

  • This role provides end-to-end application maintenance and support for the Vicor Remittance platform, ensuring stability and optimal system performance.
  • The position serves as a primary technical contact for client inquiries, production issues, and operational activities within a hybrid work environment.
  • FIS offers a diverse and collaborative atmosphere with opportunities for professional development and competitive salary benefits.

Matching Summary

Match Score: 85

Worldpay (FIS) is seeking an Analyst I for Application Maintenance & Support in a hybrid role, responsible for ensuring the stability and performance of the Vicor Remittance platform. The position involves technical troubleshooting, client support, incident management, and collaboration with various teams to address production issues and enhance operational excellence.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • Linux/Unix troubleshooting skills
  • Production application support experience
  • Incident management and RCA documentation
  • Change management and deployment cycles
  • Disaster Recovery exercise participation

Nice-to-have

  • Financial services or payment systems background
  • Client-facing communication abilities
  • Continuous improvement mindset
  • Cross-functional team collaboration

Key Requirements

  • Experience in mission-critical production environments
  • Willingness to participate in on-call rotations
  • Strong technical troubleshooting capabilities

Work Rights

Not specified

Tailored Resume

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