Nam Hr Connect Inquiry Management Specialist

Publix Serving (Civica)

Heredia, Costa Rica
Customer support in hr topics
Experience in contact center
Proficient in microsoft office
The HR Connect NAM Inquiry Management Specialist is responsible for providing operations support services in a contact center environment

Job Summary

  • The HR Connect NAM Inquiry Management Specialist is responsible for providing operations support services in a contact center environment.
  • This role involves processing inquiries from employees and managers on various HR-related topics.
  • Exceptional client experience is a key expectation, measured by specific metrics.

Matching Summary

The HR Connect NAM Inquiry Management Specialist is responsible for providing operations support services in a contact center environment.

Skills & Requirements

Must-have

  • Customer support in HR topics
  • Experience in contact center
  • Proficient in Microsoft Office

Nice-to-have

  • Knowledge in Workday and ServiceNow
  • Intermediate English level
  • Strong problem-solving skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • Knowledge in HR
  • Demonstrated communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter