Hourly rate: $17.50 - $21.00; bonus/equity: not sp...
Onsite
2-3 years customer service experience
Computer proficiency in excel word outlook
Support inbound calls email and chat
Simms Fishing Products is seeking a B2C Customer Experience Associate in Irvine, CA, to enhance customer satisfaction through proactive engagement and support. The role involves managing customer inquiries related to products and orders while building strong relationships to promote brand loyalty
Job Summary
The role involves proactively working with customers to understand their needs and help them find success with Revelyst products.
Employees will support inbound calls, emails, and chats while managing warranty claims, returns, and general assistance.
The position offers a competitive salary, comprehensive benefits including medical and dental, and gear discounts.
Matching Summary
Match Score: 85
Simms Fishing Products is seeking a B2C Customer Experience Associate in Irvine, CA, to enhance customer satisfaction through proactive engagement and support. The role involves managing customer inquiries related to products and orders while building strong relationships to promote brand loyalty.