Senior Customer Success Manager

forumbyinsa.fr

Tokyo, Japan
Fully remote
5+ years in customer-facing services
1+ years project management experience
Business-level japanese communication
The role focuses on improving customer experiences with Workday products

Job Summary

  • The role focuses on improving customer experiences with Workday products.
  • You will collaborate with various teams to drive customer success.
  • This position offers autonomy and a global career path.

Matching Summary

The role focuses on improving customer experiences with Workday products.

Skills & Requirements

Must-have

  • 5+ years in customer-facing services
  • 1+ years project management experience
  • Business-level Japanese communication

Nice-to-have

  • Experience in complex software environments
  • Strong relationship building skills
  • Excellent verbal and written communication

Key Requirements

  • Experience in consulting or account management
  • Project management experience with Workday HCM, Payroll, or Financials

Work Rights

Not specified

Tailored Resume

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