Client Account Representative

Manulife

Multiple Locations
Hybrid
B2b client servicing
Relationship management
Microsoft excel proficiency
Manages a full block of clients, delivering professional and trusted service to clients, brokers, and plan participants

Job Summary

  • Manages a full block of clients, delivering professional and trusted service to clients, brokers, and plan participants.
  • Builds solid internal and external relationships to foster customer satisfaction and loyalty, resolving client issues with win-win solutions.
  • Empowers employees to learn and grow careers in a flexible, inclusive environment that supports well-being.

Matching Summary

Manages a full block of clients, delivering professional and trusted service to clients, brokers, and plan participants.

Skills & Requirements

Must-have

  • B2B client servicing
  • Relationship management
  • Microsoft Excel proficiency
  • Client issue resolution
  • Client education

Nice-to-have

  • Organizational skills
  • Analytical skills
  • Client-centric solutions
  • Independent work
  • Attention to detail

Key Requirements

  • 2-3 years B2B client servicing experience
  • Proficient in Excel, Word, PowerPoint, Access
  • Excellent interpersonal and communication skills
  • Undergraduate degree or 2 years completed

Work Rights

Not specified

Tailored Resume

Cover Letter