Senior Success Guide, Core Clouds/ Platform - French Or German Speaking

Salesforce

Salesforce platform expertise
Customer adoption and value realization
Proactive and reactive guidance
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce

Job Summary

  • The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.
  • Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products.
  • With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale.

Matching Summary

The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Customer adoption and value realization
  • Proactive and reactive guidance
  • French or German language proficiency

Nice-to-have

  • Consultative and customer-focused approach
  • Agile and organized
  • Passionate about Customer Success
  • AI and automation utilization

Key Requirements

  • 5+ years relevant experience
  • Undergraduate degree minimum
  • Salesforce Administrator Certified
  • Sales Cloud Consultant Certified
  • Trailhead Ranger

Work Rights

Not specified

Tailored Resume

Cover Letter