Job Summary

• As an Associate Support Engineer, you will provide basic technical support and troubleshooting to customers, ensuring a high level of customer satisfaction.
• This role involves collaborating with senior support engineers and managers to handle customer accounts and resolve technical issues efficiently.
• Leverage AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while driving innovation and smarter ways of working.

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Skills & Requirements

Key Requirements

• Undergraduate degree or equivalent experience
• Strong problem-solving skills
• Excellent written and verbal communication
• Basic technical support knowledge
• Willingness to learn new technologies
• Applicable certifications preferred
• Previous technical support experience

Work Rights