This position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team
Job Summary
This position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team.
You will collaborate closely with the Retail team, Repair Team, and Distribution team at the local level, managing all aspects of repair management.
Chanel can offer you the opportunity to work with one of the world's most iconic luxury brands, with ongoing training and development and a supportive team environment.
Matching Summary
This position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team.
Skills & Requirements
Must-have
Quality Control
After Sales Service
Repair Management
System Updates
Logistics Arrangements
Client Feedback Integration
Nice-to-have
Collaborative environment
Enthusiastic about new technology
User-centricity and agility
Continuous self-improvement
Key Requirements
3 to 5 years of relevant experience
Critical thinking, problem solving and analytical skills