Senior Analyst, Infrastructure & Eus

AIA Australia

Infrastructure and it help desk experience
End user computing device management
Network connectivity monitoring
This position is responsible for the daily operations of all technology infrastructures including data centers, networks, and server services

Job Summary

  • This position is responsible for the daily operations of all technology infrastructures including data centers, networks, and server services.
  • The role requires providing best-in-class customer service to meet desktop technology needs while ensuring availability and security standards.
  • Candidates must be able to act as a resource for colleagues with less experience and direct the work of other staff members.

Matching Summary

This position is responsible for the daily operations of all technology infrastructures including data centers, networks, and server services.

Skills & Requirements

Must-have

  • Infrastructure and IT help desk experience
  • End user computing device management
  • Network connectivity monitoring
  • Desktop support and troubleshooting
  • IT inventory tracking

Nice-to-have

  • Strong communication and problem solving skills
  • Proactive understanding of technology needs
  • Ability to direct work of other staff members
  • Knowledge of current security threats

Key Requirements

  • Bachelor's degree in information technology or engineering
  • Minimum 3 years of infrastructure and IT help desk experience
  • Proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter