Adventure Concierge

Sofitel Brisbane Central

Banff, Canada
On-site
Expert-level knowledge of banff national park
Strong communication and storytelling skills
Curate personalized guest experiences
The Adventure Concierge is part connector, part storyteller, and part curator, a guide who helps guests uncover the magic of Banff National Park through authentic, personalized recommendations

Job Summary

  • The Adventure Concierge is part connector, part storyteller, and part curator, a guide who helps guests uncover the magic of Banff National Park through authentic, personalized recommendations.
  • This role requires precision, curiosity, analytical thinking, and strong communication, with a structured environment that values quality, accuracy, and consistency.
  • Comprehensive benefits package including Medical, Vision & Dental, Defined Contribution Pension Plan, and employee travel program.

Matching Summary

The Adventure Concierge is part connector, part storyteller, and part curator, a guide who helps guests uncover the magic of Banff National Park through authentic, personalized recommendations.

Skills & Requirements

Must-have

  • Expert-level knowledge of Banff National Park
  • Strong communication and storytelling skills
  • Curate personalized guest experiences
  • Partner with local guides and outfitters
  • Provide practical advice and gear insights
  • Maintain accurate documentation and systems

Nice-to-have

  • In-depth local backcountry expertise
  • Experience in retail and merchandising
  • Passion for sharing local insights
  • Thrive in structured environments
  • Genuine passion for connecting with guests

Key Requirements

  • Previous experience in concierge, guest services, adventure tourism, or similar
  • Strong knowledge of Banff National Park or commitment to learn quickly
  • Comfort working in a structured environment
  • Strong organizational skills
  • Confidence using digital tools and mapping platforms
  • Must be legally authorized to work in Canada

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter