Patron Experience Associate

Jefferson County Public Library

Belmar, US
Base: $ 23.39 - $29.24 ph; bonus/equity: not speci...
Not specified (likely in-person based on job responsibilities).
Frontline library service
Customer service skills
Information and referral
Jefferson County Public Library is seeking a Patron Experience Associate to deliver exceptional customer service and assist patrons with information and library resources at the Belmar Library. This full-time role emphasizes community engagement and offers a range of benefits, making it an attractive position for candidates passionate about library services

Job Summary

  • Provide frontline library service, assisting patrons with information needs, from discovering new reads to accessing digital resources and job search tools.
  • This full-time position is fully eligible for benefits, including dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
  • The role involves customer service, core library services, operational organization, and potential oversight responsibilities, with a strong encouragement for candidates from diverse backgrounds.

Matching Summary

Match Score: 75

Jefferson County Public Library is seeking a Patron Experience Associate to deliver exceptional customer service and assist patrons with information and library resources at the Belmar Library. This full-time role emphasizes community engagement and offers a range of benefits, making it an attractive position for candidates passionate about library services.

Salary

Base: $ 23.39 - $29.24 per hour; Bonus/Equity: Not specified; Benefits: Standard Benefits (dental, medical, vision, PTO, holidays, retirement matching, wellness, tuition reimbursement)

Skills & Requirements

Must-have

  • Frontline library service
  • Customer service skills
  • Information and referral
  • Reader's advisory assistance
  • Locating library materials
  • Promoting library programs

Nice-to-have

  • Dynamic and customer-focused
  • Serving the community
  • Positive inviting atmosphere
  • Passion for outstanding customer service
  • Staying current on trends and technologies

Key Requirements

  • Minimum one year work experience
  • Public Library Experience preferred
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter