Call-center Customer Service Representative (usabluebook) - Atlanta, Ga

HD Supply Holdings

Atlanta, GA, US
Base: $17.50-18ph doe; bonus/equity: not specified...
In-office (onsite)
High-volume call center experience preferred
Proficiency with microsoft outlook word excel
Ability to pass background and drug test
HD Supply Holdings is seeking a Call-center Customer Service Representative for their USABlueBook division in Atlanta, GA. The role involves providing customer service regarding product inquiries and requires proficiency in Microsoft Office, with a focus on high-volume call-center experience

Job Summary

  • The role involves responding to customer inquiries regarding product selection, services, and technical issues for professional water and wastewater operators.
  • Associates must maintain knowledge of over 20,000 products and three catalogs while facilitating profitable growth through the sales process.
  • The position offers a competitive pay rate of $17.50-$18 per hour along with comprehensive benefits including medical, dental, vision, and 401k.

Matching Summary

Match Score: 75

HD Supply Holdings is seeking a Call-center Customer Service Representative for their USABlueBook division in Atlanta, GA. The role involves providing customer service regarding product inquiries and requires proficiency in Microsoft Office, with a focus on high-volume call-center experience.

Salary

Base: $17.50-18/hr DOE; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, 401k, Vacation, Sick Time

Skills & Requirements

Must-have

  • High-volume call center experience preferred
  • Proficiency with Microsoft Outlook Word Excel
  • Ability to pass background and drug test

Nice-to-have

  • Knowledge of water utility products
  • Sales process adherence
  • Problem-solving skills for non-standard issues

Key Requirements

  • HS Diploma or GED strongly preferred
  • 0-2 years of experience in area of responsibility
  • Must pass background and drug test

Work Rights

Not specified

Tailored Resume

Cover Letter