Editorial Engagement Support Assistant

Springer Nature

Pune, India
Stm journal publishing experience
Peer review understanding
Editorial board knowledge
The Editorial Engagement Support Assistant is responsible for providing an exceptional level of support to academic editors and peer reviewers

Job Summary

  • The Editorial Engagement Support Assistant is responsible for providing an exceptional level of support to academic editors and peer reviewers.
  • Responsibilities include data governance, managing the new editor and reviewer experience, and acting as the primary point of contact for customer service.
  • Springer Nature is committed to creating an inclusive environment where diverse perspectives drive progress.

Matching Summary

The Editorial Engagement Support Assistant is responsible for providing an exceptional level of support to academic editors and peer reviewers.

Skills & Requirements

Must-have

  • STM journal publishing experience
  • Peer review understanding
  • Editorial board knowledge
  • Publishing workflow systems
  • External editor communication
  • Customer service experience

Nice-to-have

  • Customer-focused mindset
  • Relationship building
  • Suggest process improvements
  • Team objectives achievement

Key Requirements

  • 1+ year experience
  • Degree level or equivalent
  • Work authorization for India

Work Rights

Not specified

Tailored Resume

Cover Letter