Front Office Agent

Baystreetyard

Not specified
Excellent customer service skills
Excellent communication skills
Ability to use technology
Baystreetyard is seeking a Front Office Agent who is enthusiastic and energetic, responsible for providing exceptional guest experiences at the front desk, bell services, and concierge services. The ideal candidate should have a high school diploma, hospitality experience, and strong communication skills while being proficient in technology

Job Summary

  • The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, acting as the first impression and providing a unique check-in experience.
  • This role involves utilizing advanced technology to ensure exceptional personalized service, assigning and escorting guests to rooms, assisting with luggage, and providing room quotes and upsells.
  • Key responsibilities include maintaining guest confidentiality, knowing hotel functions, providing local information, handling errands, making travel arrangements, and verifying charges.

Matching Summary

Match Score: 75

Baystreetyard is seeking a Front Office Agent who is enthusiastic and energetic, responsible for providing exceptional guest experiences at the front desk, bell services, and concierge services. The ideal candidate should have a high school diploma, hospitality experience, and strong communication skills while being proficient in technology.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent communication skills
  • Ability to use technology
  • Maintain guest confidentiality
  • Follow all hotel policies

Nice-to-have

  • Enthusiastic, fun, and energetic
  • Take the work seriously, but not themselves
  • Share knowledge of featured wine
  • Provide local information

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to lift, pull 40 lbs
  • Corrected vision to normal range

Work Rights

Not specified

Tailored Resume

Cover Letter