This role involves acting as a bridge between technical and non-technical stakeholders to translate business requirements into technical specifications and vice versa
Job Summary
This role involves acting as a bridge between technical and non-technical stakeholders to translate business requirements into technical specifications and vice versa.
The engineer will drive collaboration with the automation team to design and implement remediation strategies and automation solutions that address identified challenges.
The position requires staying updated on emerging technologies, industry trends, and best practices in digital employee experience, business analytics, and technical troubleshooting.
Matching Summary
This role involves acting as a bridge between technical and non-technical stakeholders to translate business requirements into technical specifications and vice versa.
Skills & Requirements
Must-have
Digital Experience Management tools
Data analysis and business analysis
Proficiency in Excel and PowerPoint
Endpoint troubleshooting with Windows and/or MAC
Collaboration with automation teams
Nice-to-have
Strong analytical and critical thinking skills
Excellent communication and interpersonal skills
Detail-oriented mindset
Ability to work independently and manage multiple priorities