Principal Service Management

AT&T

Dallas, Texas, US
Base: $118,800 - $178,200; bonus/equity: not speci...
Customer issue resolution
Service quality improvement
Data analysis skills
As a Principal Service Management, you'll be responsible for supporting customer satisfaction and retention

Job Summary

  • As a Principal Service Management, you'll be responsible for supporting customer satisfaction and retention.
  • Your strategic vision will help serve customers and transform lives through innovative solutions.
  • Joining our team comes with amazing perks and benefits.

Matching Summary

As a Principal Service Management, you'll be responsible for supporting customer satisfaction and retention.

Salary

Base: $118,800 - $178,200; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision coverage, 401(k) plan, Paid Time Off

Skills & Requirements

Must-have

  • Customer issue resolution
  • Service quality improvement
  • Data analysis skills

Nice-to-have

  • Strong relationship management
  • Mentorship capabilities
  • Strategic insight

Key Requirements

  • Bachelor's degree desired
  • 7+ years of related experience
  • Expert in service management

Work Rights

Not specified

Tailored Resume

Cover Letter