Associate Infrastructure Engineer - Titchfield

Office for National Statistics

Titchfield, United Kingdom
Base: £28,138; benefits: £8,151 pension contributi...
On-site (5 days a week)
Excellent user experience
Resolving service calls
Supporting it devices and applications
The Office for National Statistics is seeking an Associate Infrastructure Engineer to join their Corporate Technical Support team at their Titchfield office. The role involves providing technical support for IT devices, focusing on user experience and customer service, and requires on-site attendance five days a week

Job Summary

  • The role resides within our Corporate Technical Support team who support colleagues by resolving service calls related to the use of IT devices and their applications.
  • As a member of the Corporate Technical support team, you will be supporting and maintaining new and existing services, products, and platforms.
  • Alongside your salary of £28,138, Office for National Statistics contributes £8,151 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Matching Summary

Match Score: 85

The Office for National Statistics is seeking an Associate Infrastructure Engineer to join their Corporate Technical Support team at their Titchfield office. The role involves providing technical support for IT devices, focusing on user experience and customer service, and requires on-site attendance five days a week.

Salary

Base: £28,138; Benefits: £8,151 pension contribution

Skills & Requirements

Must-have

  • excellent user experience
  • resolving service calls
  • supporting IT devices and applications
  • handling incidents, service requests, and changes
  • monitoring configuration, availability, security, capacity, and performance

Nice-to-have

  • passion for user experience and IT
  • agile working
  • continuous improvement initiatives
  • working under pressure
  • challenging environment

Key Requirements

  • passion for technology and keen technical interest
  • own initiative
  • good troubleshooting and problem-solving skills
  • excellent customer service and interpersonal skills
  • ability to communicate effectively

Work Rights

Not specified

Tailored Resume

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