Lgb Passenger Service Agent

Alliance Ground International (AGI)

Long Beach, CA, United States
Base: $16.90; bonus/equity: not specified; benefit...
Customer service
Safety and security procedures
Handle customer interactions
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include assisting with reservations, ticketing, baggage handling, processing claims, and answering passenger inquiries regarding flights and fares.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a 401(k) program, and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.

Salary

Base: $16.90; Bonus/Equity: Not specified; Benefits: Paid vacation, medical/dental/vision for full-time, medical for part-time, 401(k), EAP, travel discounts

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • handle customer interactions
  • baggage handling
  • flight schedule inquiries

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • energy and enthusiasm
  • respect for team

Key Requirements

  • High school diploma, GED, or equivalent experience
  • Authorization to work in the United States
  • Must complete SIDA training
  • 1+ year relevant experience preferred
  • Previous customer service experience preferred

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter