Relationship Management Associate, Client Gateway Team 6 Month Ftc

Lloyd's of London

Lloyd's Uk, United Kingdom
Hybrid
Client-focused service
Query management and escalation
Technical understanding of complex cases
The purpose of the role is to support the effective operation of the Client Gateway team by providing a high-quality, client-focused service to Investment Managers, Members’ Agents, Members/Capital Providers and their advisors

Job Summary

  • The purpose of the role is to support the effective operation of the Client Gateway team by providing a high-quality, client-focused service to Investment Managers, Members’ Agents, Members/Capital Providers and their advisors.
  • You will build and maintain collaborative relationships, work closely with the Client Gateway Relationship Manager to understand client needs and deliver timely, accurate solutions.
  • Lloyd's offers a hybrid working model, flexible working, generous pension, healthcare, wellbeing programmes, and investment into professional development.

Matching Summary

The purpose of the role is to support the effective operation of the Client Gateway team by providing a high-quality, client-focused service to Investment Managers, Members’ Agents, Members/Capital Providers and their advisors.

Skills & Requirements

Must-have

  • Client-focused service
  • Query management and escalation
  • Technical understanding of complex cases
  • Market education and product support
  • Collaborative team environment
  • Adherence to Lloyd's rules
  • Proficient IT skills (SharePoint, MS Office)

Nice-to-have

  • Building braver futures
  • Inspiring courage
  • Stronger together values
  • Doing the right thing
  • Sustainable, resilient, inclusive future

Key Requirements

  • 6 Month FTC
  • Strong ability to prioritise
  • Excellent attention to detail
  • Clear and confident communicator
  • Highly organised
  • Pragmatic, risk-based solutions
  • Proficient IT skills

Work Rights

Not specified

Tailored Resume

Cover Letter