Assistant Branch Manager - Chicoutimi Branch

TD Bank

Chicoutimi, Quebec, Canada
Base: 66,200 $ - 93,500 $ cad; bonus/equity: not s...
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Lead investment and credit transactions
Coach staff on customer complaint resolution
Resolve operational and high-risk issues
** TD Bank is seeking an Assistant Branch Manager for their Chicoutimi location, responsible for leading teams, enhancing customer service, and ensuring compliance in banking operations. The role emphasizes mentorship and operational excellence while fostering a positive team environment. **

Job Summary

  • As an Assistant Branch Manager, you will contribute to TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.
  • You will lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank.
  • You will help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

Matching Summary

Match Score: 75

** TD Bank is seeking an Assistant Branch Manager for their Chicoutimi location, responsible for leading teams, enhancing customer service, and ensuring compliance in banking operations. The role emphasizes mentorship and operational excellence while fostering a positive team environment. **

Salary

Base: 66,200 $ - 93,500 $ CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Lead investment and credit transactions
  • Coach staff on customer complaint resolution
  • Resolve operational and high-risk issues
  • Mentor team on advice-giving strategies
  • Ensure branch environment is inviting
  • Manage employee scheduling
  • Share expertise and coordinate team activities
  • Improve team processes and efficiency
  • Build a positive and diverse workforce

Nice-to-have

  • Inspire positive customer experience
  • Guide team on financial advice
  • Innovate with purpose
  • Execute with speed and impact

Key Requirements

  • Undergraduate degree and/or over 4 years of relevant experience
  • Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
  • Extensive knowledge of team, process, and risk management
  • Advanced understanding of the business
  • Proficiency in MS Office and internet applications
  • Strong communication skills
  • Thorough and accurate decision maker
  • Demonstrated experience in a fast-paced environment
  • Strong communication, planning and time management skills
  • Good communicator with go-getter attitude

Work Rights

Not specified

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