Xfinity Retail Service Associate

Comcastadvertising

Springfield, IL, United States
Base pyy: $17.00; bonus/equity: commission/bonus e...
On-site
Mobile activations and troubleshooting
Customer education on devices
Technical and operational support
Comcast is seeking a Retail Service Associate in Springfield, IL, to support customer experiences with mobile devices and services. The role involves technical support, customer education, and operational tasks, contributing to a top-notch retail environment

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast brings together the best in media and technology and is a Fortune 50 leader driving innovation.

Matching Summary

Match Score: 75

Comcast is seeking a Retail Service Associate in Springfield, IL, to support customer experiences with mobile devices and services. The role involves technical support, customer education, and operational tasks, contributing to a top-notch retail environment.

Salary

Base Pay: $17.00; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class benefits package

Skills & Requirements

Must-have

  • Mobile activations and troubleshooting
  • Customer education on devices
  • Technical and operational support
  • Processing returns and exchanges
  • Upselling accessories and add-ons

Nice-to-have

  • Enthusiasm for technology
  • White-glove customer experience
  • Teamwork and collaboration
  • Owning the customer experience

Key Requirements

  • 0-2 Years of relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter