As CRM Manager for North America, you will play a key role in building and driving customer loyalty and engagement through strategic CRM initiatives, clienteling programs, and personalized communication
Job Summary
As CRM Manager for North America, you will play a key role in building and driving customer loyalty and engagement through strategic CRM initiatives, clienteling programs, and personalized communication.
This role will be crucial in building a liaison between Global & the NA Retail Organization, enhancing the customer journey, increasing lifetime value, and contributing to overall business growth across North America.
At Canada Goose, we believe that belonging goes beyond mere inclusion; it’s about being part of a community that values, supports, and empowers you.
Matching Summary
As CRM Manager for North America, you will play a key role in building and driving customer loyalty and engagement through strategic CRM initiatives, clienteling programs, and personalized communication.
Salary
Base: $101,000.00 - $126,000.00 / year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
CRM strategy and execution
Clienteling programs
Personalized communication
Customer loyalty and engagement
Data-driven insights
Luxury market understanding
Nice-to-have
Entrepreneurial spirit
Agility and adaptability
Belonging and authentic selves
Empathy and unique experiences
Key Requirements
Minimum of 5 years of experience
Experience in CRM software & analytics
Experience in the US region preferred
Understanding of Global/Regional business structure