Dmv Coordinator Category Location Santa Rosa, California

JBA International LLC

Santa Rosa, California, US
On-site
Release titles to members
Perform basic file maintenance
Submit title documents to dmv
JBA International LLC is seeking a DMV Coordinator in Santa Rosa, California, responsible for processing vehicle titles and providing support to members and staff. The role requires attention to detail, exceptional customer service skills, and the ability to handle sensitive information

Job Summary

  • Release titles to Members upon loan payoff and submit all vehicle/vessel title documents to DMV to ensure RCU is lienholder for secured loans.
  • Maintain a paperless title system to ensure all pending liens and errors are completed and correct, and track titles from other institutions on all refinanced loans.
  • Provide exceptional service to all Members, volunteers, internal team members, and service providers while ensuring confidentiality and safeguarding sensitive Member information.

Matching Summary

Match Score: 75

JBA International LLC is seeking a DMV Coordinator in Santa Rosa, California, responsible for processing vehicle titles and providing support to members and staff. The role requires attention to detail, exceptional customer service skills, and the ability to handle sensitive information.

Skills & Requirements

Must-have

  • Release titles to Members
  • Perform basic file maintenance
  • Submit title documents to DMV
  • File Uniform Commercial Codes (UCC)
  • Reconcile DMV refunds and receipts
  • Maintain paperless title system
  • Obtain California Vehicle Record reports
  • Order DMV forms
  • Track titles on refinanced loans
  • Return titles in error
  • Provide exceptional service
  • Ensure confidentiality
  • Research and resolve concerns
  • Represent RCU professionally
  • Supply accurate loan information
  • Support branch staff
  • Assist management
  • Compose and type correspondence

Nice-to-have

  • Exceptional member service skills
  • Professional representation
  • Attention to detail

Key Requirements

  • Must have California Vehicle Record (CVR) report access
  • Experience with DMV processing preferred
  • Familiarity with Uniform Commercial Codes (UCC) filing

Work Rights

Not specified

Tailored Resume

Cover Letter